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Rich57
Reel Rookie

Re: Because you watched can't be changed

You do realize that your response does not address this questions asked or the concerns expressed. 
If Roku does not address this ongoing problem expeditiously, I for one will discontinue to use it. I echo the concerns of many others with no remedy on the horizon. 

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RokuERey
Retired Moderator

Re: Because you watched can't be changed

Hi @Rich57,

Warm greetings from the Roku Community!

We really do apologize for any inconvenience this has caused. This has been escalated to the concerned team, which is currently looking into this feature.

We'll make sure to communicate this feedback to them.

Best regards,
Rey

ERey.
Roku Community Moderator
0 Kudos
Cace
Reel Rookie

Re: Because you watched can't be changed

Roku,

The solution is simple and obvious... you just add another list to your user accounts... one would be a running "tab" of movies we watched that you can use for advertizing, and the other can be one we can clear at will. So if we watch movies A though F then A though F are added to both lists... but if we clear the list or remove a few from the duplicate, and then watch movies G though M... the first list would now be A though M, and the 2nd list would maybe be A, B, C, E & G through M (assuming we removed D and F by choice)

You still use the master list to make your money and our feed uses the edited list for suggestions and continue watching... This would also INCREASE your user viewing for people who fall asleep during a show and want to have your system NOT remember the 3 episodes we slept through as the TV continued playing.

Another small bit of advice... rotate your **bleep** commercials like actual TV channels do. I have been trying to watch SLIDERS but if I see that **bleep** T MOBIL musical commercial with Aquaman in it again I may smash my **bleep** TV... I hope your advertisers know how much we end up HATING a product when we are bombarded with the same commercial 4 times per episode while watching 3 to 5 episodes in a day as we binge watch at work or something.

Your business model is so out of touch with the people who use it, I don't know what you could possibly be gaining from it that you couldn't increase advertising sales with a little common sense in place. I understand us USERS are the product not the customer, but if you don't sell a lot of ice cream if you don't keep it frozen if you get my meaning.

DO BETTER!

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Cace
Reel Rookie

Re: Because you watched can't be changed

side note... you are BLEEPING the word **bleep**, as in a beaver built a **bleep**...

that isnt a bad word, but by BLEEPING it, you make it look way worse... again... common sense goes a long way. I wonder how smart your filter system is. Lets test it for fun

Fu-Q
eat my ash you ash hole
eat a bag of richards
go flock yourself and your totalitarian censorship

well... I guess the word dham isn't so bad after all... and your system sucks.

0 Kudos
Rich57
Reel Rookie

Re: Because you watched can't be changed

It’s an absolute waste of time attempting to communicate with these drones….

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