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kevsie
Reel Rookie

Apple TV app has no sound

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All of my apps have sound and work except for the Apple TV app. The movie will play but has no sound. The Roku device I have is a 3800X and is connected to a ONN projector. Any suggestions?

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1 Solution

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RokuDanny-R
Retired Moderator

Re: Apple TV app has no sound

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@kevsie 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

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23 REPLIES 23
RokuDanny-R
Retired Moderator

Re: Apple TV app has no sound

Jump to solution

@kevsie 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Community Moderator
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kevsie
Reel Rookie

Re: Apple TV app has no sound

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Thank you Danny for the tip. I followed your instructions and it worked. You are a life saver. Thanks again.

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Corimcle
Newbie

Re: Apple TV app has no sound

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I tried this and it didn’t work. I’m using a Roku Ultra. What else can I do?

Re: Apple TV app has no sound

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I tried this It didn’t work for me

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Anonymous
Not applicable

Re: Apple TV app has no sound

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I finally got this to work after adjusting Roku's audio settings. Mine was set to Dolby Digital, and when I changed it to Auto it started working.

Bamaske96
Newbie

Re: Apple TV app has no sound

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Go to Audio in the Settings and change the HDMI to PCM-Stereo. That’s what worked for me. 

vwalton
Newbie

Re: Apple TV app has no sound

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That did it! Thanks!

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Musicmom1212
Reel Rookie

Re: Apple TV app has no sound

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I changed mine from auto to stereo and it fixed it. 

khartwig
Newbie

Re: Apple TV app has no sound

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Solution worked for me!!

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