Channels & viewing

[kevsie]

All of my apps have sound and work except for the Apple TV app. The movie will play but has no sound. The Roku device I have is a 3800X and is connected to a ONN projector. Any suggestions?

[RokuDanny-R · Accepted solution]

@kevsie 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

[kevsie]

Thank you Danny for the tip. I followed your instructions and it worked. You are a life saver. Thanks again.

[Corimcle]

I tried this and it didn’t work. I’m using a Roku Ultra. What else can I do?

[Andreadesanctis]

I tried this It didn’t work for me

[Anonymous]

I finally got this to work after adjusting Roku's audio settings. Mine was set to Dolby Digital, and when I changed it to Auto it started working.

[Bamaske96]

Go to Audio in the Settings and change the HDMI to PCM-Stereo. That’s what worked for me. 

[vwalton]

That did it! Thanks!

[Musicmom1212]

I changed mine from auto to stereo and it fixed it. 

[khartwig]

Solution worked for me!!