nat1311
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02-05-2025
01:20 PM
App unavailable, try again later
I’m getting the above message when trying to access the bbc apps including sound,channel 4 and 5. I can however access the ITVX app so it isn’t my connection ???
2 REPLIES 2

atc98092
Community Streaming Expert
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02-05-2025
06:33 PM
Re: App unavailable, try again later
That message is coming from the app, not the Roku. So there's something wrong with the BBC apps, either at their server end or the BBC has determined you're using a Roku that they don't consider "supported" and has disabled their access. The BBC has strict control over what Roku devices can use their apps.
Dan
Roku Community Streaming Expert
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Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee, just another user.
JWS9518
Streaming Star
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02-06-2025
12:17 PM
Re: App unavailable, try again later
Try restarting your Roku or unplugging power for 60 seconds.