Hi @bobbyae,
Thanks for posting in the Roku Community!
I'd be happy to take a closer look to see how we can help. Can you please provide us with more specific information about the issue you are experiencing? What specific troubleshooting steps have you taken so far to try to resolve the issue?
For clarification, have you tried to check for a manual system update by navigating to Home > Settings > System > System update > Check now to see if you are still experiencing the issue you are reporting?
Please keep us posted and we'll continue assisting you from there.
Best regards,
Mary
Mary F.
Roku Community Moderator