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TyF
Reel Rookie

AMC + Not working AND support is NO help!!!!

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AMC+ channel and streaming hasn't worked for DAYS. Support (online & phone) has been NO help! Over and over again they have me try the same things, and of course it doesn't work (I just did that 4 other times). AMC + doesn't work on ANY of my Roku devices or over web.

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RokuArjiemar
Community Moderator
Community Moderator

Re: AMC + Not working AND support is NO help!!!!

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Hello! @TyF @Ccargo ,

Thank you for reaching out to the Roku Community!

We appreciate you bringing this to our attention about how AMC+ is not working. We'd love to help you with that.

  • Is the issue happening on all content or channels, or is it isolated to one content or channel?
  • Are you getting any error messages or error codes while trying to play content?
  • What troubleshooting steps have you tried to resolve the issue?

In the meantime, please check out this article for troubleshooting help: How to resolve a channel playback issue

Please keep us posted on what you find out and we will be happy to continue assisting you further. We look forward to hearing back from you

Regards,

Arjiemar

Arjiemar
Roku Community Moderator

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2 REPLIES 2
Ccargo
Reel Rookie

Re: AMC + Not working AND support is NO help!!!!

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Same here since about Sunday....  Nothing will stream.  

 

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RokuArjiemar
Community Moderator
Community Moderator

Re: AMC + Not working AND support is NO help!!!!

Jump to solution

Hello! @TyF @Ccargo ,

Thank you for reaching out to the Roku Community!

We appreciate you bringing this to our attention about how AMC+ is not working. We'd love to help you with that.

  • Is the issue happening on all content or channels, or is it isolated to one content or channel?
  • Are you getting any error messages or error codes while trying to play content?
  • What troubleshooting steps have you tried to resolve the issue?

In the meantime, please check out this article for troubleshooting help: How to resolve a channel playback issue

Please keep us posted on what you find out and we will be happy to continue assisting you further. We look forward to hearing back from you

Regards,

Arjiemar

Arjiemar
Roku Community Moderator
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