Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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sierradane
Level 8

BritBox now says "Not available in my country"

I was watching BritBox on Roku and it suddenly stopped working.  When I tried to load it again, it had logged me out.  I entered my password then I got the message that BritBox is not currently available in your country.  I live in the USA.  It was available an hour ago, and last year and the year before that.  I can load BritBox on my computer, just not on Roku.  I removed BritBox, updated Roku, added BritBox back and it still won't work.

55 Replies
andiebrandy
Level 7

Re: BritBox now says "Not available in my country"

Yes, we just had the same experience. Was watching - few minutes later received the same message as you. My subscription is not canceled or finished. Not sure what is really going on. Also tried same things as you for a fix. No success 

lisa1981
Level 7

Re: BritBox now says "Not available in my country"

YES!! I'm having the same issue as well. We thought it might be internet related, so we tried unplugging and restarting the internet, but nothing. I hope this is just a bug, and they're not taking Britbox off, cause it's one of our favorites!! 

Dawn1220
Level 7

Re: BritBox now says "Not available in my country"

I am having the same problem in the US; so frustrated right now!!

patsyjean117
Level 7

Re: BritBox now says "Not available in my country"

I got the same message.  What's up?  I love BritBox!!! Roku, please respond.  

JwgWv
Level 7

Re: BritBox now says "Not available in my country"

Yes, I am having same problem. I deleted the app and reinstalled it with the same message that it was not available in my country-USA.

sandra5
Level 7

Re: BritBox now says "Not available in my country"

Same thing here , was watching yesterday today says not available in your country I am in the USA

Tansyleaf
Level 7

Re: BritBox now says "Not available in my country"

I’m having the same problem!

SW6
Level 7

Re: BritBox now says "Not available in my country"

Same issue here with Brit box. The chat help was useless!!!SW

 

 

 

ws03
Level 7

Re: BritBox now says "Not available in my country"

We are watching two shows on Britbox and now the message, "Britbox is not available in your country."  I sure hope this is some type of error....very frustrating!