Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 8

API error message for Stirr tv

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Has anyone had or have an API Error message for STIRR TV. If so, how can it be resolved?

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Roku Employee
Roku Employee

Re: API error message for Stirr tv

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@JB22 @vl2smith 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Stirr TV  support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Stirr TV support here: https://stirr.com/help

Thanks,
Danny

Danny R.
Roku Forum Moderator

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Level 7

Re: API error message for Stirr tv

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I'm also getting this error now for the last 4 days.

Tried removing the app, updating the system, rebooting the Roku Ultra and the then re-installing the app.

This did nothing to fix the issue. It looks like the app was last updated on 8/5/2020 which is about when it stopped working for me.

Is there a fix??

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Roku Employee
Roku Employee

Re: API error message for Stirr tv

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@JB22 @vl2smith 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Stirr TV  support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Stirr TV support here: https://stirr.com/help

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 8

Re: API error message for Stirr tv

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I readded Stirr tile to my roku....it works.  I guess it help emailing Stirr.

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