Nope, no change at all. I even upgraded my bandwidth and bought new Netgear mesh routers. One of the cameras is 10 ft from the main node and unobstructed yet has the same bitrate lol. Another one of my cameras is 3 ft from a node that is hardwired, unobstructed, yet has the same bitrate. The hardware is no good and the cloud service has many issues.
I had a stranger walk all the way up my driveway in plain view of the camera and stand underneath another camera for a minute or so and didn't even get a person notification, but it recorded the motion because I have it set to record all motion events. Notifications are missed all the time and sometimes things aren't recorded at all.
Until they upgrade the antennas to 5 GHz and fix their cloud service these cameras are just toys not security devices. Images and motion activities are extremely glitchy as well because the FPS is very low.
They are limiting the bitrate, I'm assuming because of their cloud congestion. Without the subscription they are even worse because any bit of motion triggers alerts.
As for customer service, you get the same canned responses and then a response saying it's solved or that they are forwarding the information to one of their technicians, but nothing gets fixed nor can it get fixed until the hardware and their cloud service is updated. Not being able to remotely access your SD card just adds insult to injury.
For monitoring things live on a TV they aren't bad, but for everything else they are supposed to do, it's a really big disappointment
from Roku.
