Cameras & doorbells

[Mztoady]

Getting power 

[Mztoady]

Camera just stopped working. Receiving power, nothing else. 

[RokuJohnB]

Hi @Mztoady,

Thank you for posting here in the Roku Community!

We want to investigate further this issue that you're having with the Roku camera. May we know what kind of Roku camera you are using right now? (Roku indoor camera, Roku outdoor camera, Roku floodlight camera, Roku doorbell camera)

We'll wait for your response.

Thanks,                                                                                                                                                  John

[Mzchicago1]

My cameras are doing the same thing. It will not update or record movement.  I tried through the Google store I tried unplugging them and restart them none of that works. I have 3 indoor cameras and I need them to record when I'm not home. How do you fix that? 

[RokuERey · Accepted solution]

Hi @Mzchicago1,

Greetings from the Roku Community!

We see that you're experiencing the same issue where your Roku Smart cameras won't record.

We would suggest taking a closer look at some of our support pages here: How to fix a video recording or scheduling issue on your Roku Smart Home camera.

Or let us know if this has been exhausted and we'll move along.

Thanks,
Rey