Cameras & doorbells

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Gabby480
Binge Watcher

What up with my camera now??

So I go on my phone to check my camera and it tells me to sign in, my email address is on there but when I click on it I get nothing, and can’t see what going on, on the camera. I love all my tv Roku sticks but this camera is a POS!! What is going on with this camera now? It won’t let me sign in so what do I do now? 

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1 REPLY 1
RokuERey
Retired Moderator

Re: What up with my camera now??

Hi @Gabby480,

Thanks for keeping the Roku Community posted!

We get that you're having an issue with your Roku smart home. We'd like to learn more about this. 

Could you tell us the exact issue? What are the steps to reproduce this? What troubleshooting steps have you taken so far?

If this is with the Smart Home app issue, we would recommend reinstalling the app and signing back in again to see if that helps.

Or let us know more about this so that we can further assist you.

Thanks,
Rey

 

ERey.
Roku Community Moderator
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