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Nels3640
Newbie
a week ago

Unable to re add indoor camera se

2nd Roku Indoor Camera SE stopped working; accidentally deleted. I have tried all weekend to add it back on.  After it scans QR code it repeats” ready to connect” continuously with out actually connecting.  It has worked fine since March 2024.  Cameras are essential to assist in the care of my elderly parents.  

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RokuJohnB
Community Moderator
Community Moderator
Sunday

Re: Unable to re add indoor camera se

Hi @Nels3640,

A warm welcome here in the Roku Community!

We understand you are having trouble adding your Roku camera. We're happy to assist you further. Did we recently make any changes to your network or network provider? Have you tried to restart your modem and router?

In the meantime, you may check out this support article here on why my Roku Smart Home device is not connecting to the app during setup.

We'll wait for your response.

Thanks,
John

John
Roku Community Moderator
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