Cameras & doorbells

[Stephdud89]

I bought a Roku indoor camera SE 2 pack. I set one up in my kitchen. The red light blinked and guided me to take a picture of the QR code and works great. When I plugged in the second one, for my bedroom, the red light never blinked. A stable blue light is on, so when I add a device through the app, it won’t let me because the camera isn’t asking to be set up. What am I doing wrong? How do I setup my 2nd location so I can view both through the app? 

[RokuTakashi]

Hi, @Stephdud89 

Welcome to the Roku Community.

Thanks for inquiring for support regarding on setting up your send Roku Indoor Camera SE, and we're here to assist. We'll provide you with guides and instructions on how to successfully setup your second Roku camera. Please be guided with the information below:

It is important to understand what the status light means as you power on your camera and continue with the setup process.

During setup (1st Gen)	Status
RED - Solid	Powered on and beginning setup
RED - Flashing	Ready to connect
RED and BLUE - Flashing	Connecting to Wi-Fi
BLUE - Flashing	Connected and finishing setup

During setup (2nd Gen)	Status
BLUE - Pulsing	Ready to Connect
YELLOW - Slow Blinking	Booting Up/Updating Firmware
WHITE - Fast Blinking	Connecting to Network

Before you get started, make sure your smartphone or tablet is connected to your 2.4GHz Wi-Fi network (e.g., MyNetwork_2.4GHz).

Next, launch the smart home app and create a new Roku account, or enter the username and password for your existing account. After you sign in, perform the steps below to connect your camera.

1. Add your camera
   • Tap the plus sign   from the navigation bar and select Add Device
   • Select Cameras & doorbells and choose Indoor Camera
   • Make sure your camera is powered on and the status light is flashing red, and then tap Next
   • Press the Setup button on the bottom of your camera and listen for "Ready to connect". When you hear the phrase, check the box and tap Next.

2. Connect to Wi-Fi
   • Your 2.4GHz wireless network should be listed in the Wi-Fi network name pull-down
   • Learn how to identify and connect to your 2.4GHz network
   • Enter your password and tap Next

3. Scan QR code
   • Hold your camera about 5 inches from the QR code and listen for "QR code scanned. Please wait.". When you hear the phrase, check the box and tap Next.
   • Learn what to try if your camera cannot scan the QR code

4. Finish setup
   • After you hear “Setup completed”, the status light turns solid blue and your camera is ready to use
   • Name your camera and press Finish

For more information, you can visit this support article on How to set up your Roku Indoor Camera SE

We hope you find this information useful, and feel free to reach out to us if you have further concerns or inquries.

Best wishes,
Kash

[Qunones]

[RokuReynan-L]

Hi, @Qunones.

Greetings from the Roku Community!

We appreciate you reaching us about adding another camera. We're here to help.

Have you tried the following steps above? If so, are there any issues you've encountered?

If there's anything else we can do to assist you, please let us know. We're always willing to help.

Thanks,
The Roku Community Team