Cameras & doorbells

[wallt35]

I'm having the same issue. I have 2 outdoor cameras, 1 records properly, and 1 is set to record video but only takes a photo. I do have the proper subscription to record events. This seems to be a problem that many people have, so why not post the instructions for fixing it online? 

[RokuJohnB]

Hi @wallt35,

Welcome to the Roku Community!

We will gladly help you with your Roku outdoor camera SE problem. Please be advised that you need to check if the motion detection of your Roku camera is on. If not, please follow these steps:

1. Select your camera from the Home screen.
2. Tap Settings in the corner.
3. Tap Event Recording.
4. Toggle each detection setting on or off.

You can also check out this support article here.

Let us know how it goes.

All the best,

John

[Anonymous]

My email at end of 14 day trial said it was $3.99 a month per camera, are you paying for 1 or 2 doorbell camers ?