Cameras & doorbells

Discover how to use Roku cameras and doorbells in your home. Join the community discussion for installation tips, troubleshooting, resources, and more.

I have the same problem. I have been trying to update this firmware for three days already. I changed the location of the camera, but nothing seems to work. App is up to date and cellphone is connected to the WiFi 2.4Ghz.

1 Solution

Accepted Solutions

Hi @thiago_lopes-tl,

Greetings from the Roku Community!

We're glad to assist you with your problem updating the firmware on your Roku Smart Home app. Please check out this support article on how to fix firmware update issues and see if it fixes the issue.

We hope this helps.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator

View solution in original post

1 REPLY 1

Hi @thiago_lopes-tl,

Greetings from the Roku Community!

We're glad to assist you with your problem updating the firmware on your Roku Smart Home app. Please check out this support article on how to fix firmware update issues and see if it fixes the issue.

We hope this helps.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator