They had to of leased the old firmware from wyze after they purchased the cameras. Once the lease expired they had to create and release their own firmware which is what we all have now. It doesn't work right but we're stuck with it and they can't go back to the old firmware. It's the only logical explanation I can come up with as support wont address the issues with the firmware and doesn't seem to be able to fix it.
roku smart home is now complete caca !
For the past 3 days my cameras are slowly coming back to normal, I’m now getting the alerts and tracking, still slow on getting to events and sound is still low,
Ya my SD card will not read just keeps saying insert card. When it’s already in.
don’t sit there and tell me to turn this off reset this move this here put that there this **bleep** sucks I’m **bleep**ing tired of paying every month and not be able to save a **bleep**ing thing and I’m not sorry about my French.
Fix this **bleep** or will just keep posting nasty ass things about ROKU and bash this **bleep** brand into the ground.
thanks;)
Use my thumbs up on this reply as a thumbs down for this canned response from Roku support...