Cameras & doorbells

Discover how to use Roku cameras and doorbells in your home. Join the community discussion for installation tips, troubleshooting, resources, and more.
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PNWUser24
Binge Watcher

Re: Roku camera moving on its own

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I was so excited because my camera went from moving about every 30-45 minutes to nothing for like 36 hours. And then it started moving again. I was hopeful that Roku had resolved the issue, but apparently not.

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Fredericka87
Reel Rookie

Re: Roku camera moving on its own

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It has also been happening to me. Included the requested info below. 
Indoor Camera 360

7C67AB26D1E4
Log ID: 115630

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ellis04
Newbie

Re: Roku camera moving on its own

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No, this issue has not been resolved,  The same thing happens to both of mine,  I feel like I wasted my money buying these as it creeps me out and also, you need to have a subscription to view recordings because there is no SD card slot.

Very disappointed!

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ellis04
Newbie

Re: Indoor cameras 360 moving on its own

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Eunice,

 

Thank you for the information, however this is happening when the cameras are not turned on.  They start up on their own.  I have tried these steps at nauseam and nothing works.

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DaveRooooog
Reel Rookie

Re: Indoor cameras 360 moving on its own

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Once I turned off “pan scan” and “motion scan” it seemed to resolve the issue 

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RokuMary-F
Community Moderator
Community Moderator

Re: Indoor cameras 360 moving on its own

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Hi Community users,

We believe this issue has been resolved for most users, if not all of them, thus in the interest of maintaining order, we will close this discussion now.

If you are still experiencing this issue, go ahead and start a new thread, and shoot me a PM.

This discussion will be closed and this post will be marked as solved. We appreciate your patience, and we also thank everyone who reported this.

Happy Streaming! 

 

Best regards,
Roku Community Team

Mary F.
Roku Community Moderator
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