Cameras & doorbells

[Sherryn689]

Bought a new outdoor camera, and after a week, it is no longer recording events, and the smart detection options have disappeared out of the camera settings. Any suggestions on a fix?

[RokuERey]

Hi @Sherryn689,
Welcome to the Roku Community!

We appreciate your reports, and we recommend resetting that and setting it up again to see if there are any differences.

You can refer to our Support page here for further information

• How to factory reset your Roku Smart Home device
• How to set up your Roku Indoor Camera SE

Let us know how it goes.

Thanks,

Rey