Cameras & doorbells

Discover how to use Roku cameras and doorbells in your home. Join the community discussion for installation tips, troubleshooting, resources, and more.
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sfleming30
Reel Rookie

Re: Not receiving notifications from doorbell camera

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I started receiving notifications around 1 pm so it seems to be fixed..they heard us! 🙂

Lizzzarde
Channel Surfer

Re: Not receiving notifications from doorbell camera

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I hope so! I'm a 4 hour drive from mine and won't be back until the 23rd. We will see 

Lopez1711
Channel Surfer

Re: Not receiving notifications from doorbell camera

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The problem about not receiving notifications in my case was solved but now the doorbell cam is not recording video. I receive notifications but when I go to events it is only a picture no video.

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mlm44
Roku Guru

Re: Not receiving notifications from doorbell camera

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I started getting notifications again this afternoon, so maybe this has been fixed on the back end. Time will tell.

Lizzzarde
Channel Surfer

Re: Not receiving notifications from doorbell camera

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Ugh. I hope it gets fixed!

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LucyLu1
Channel Surfer

Re: Not receiving notifications from doorbell camera

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I started receiving notifications again a few hours ago. Hope it lasts.

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LucyLu1
Channel Surfer

Re: Not receiving notifications from doorbell camera

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I'm getting notifications now and have them for a few hours.

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Doc722
Newbie

Re: No notifications on video doorbell

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You have to go into the app settings and clear data; not just the cache, but data as well. You will have to log back in, but that works for me. Have had to do it twice since xmas 2023. Good luck!!

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sfleming30
Reel Rookie

Re: No notifications on video doorbell

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Thanks...will try that because its not working again..stopped receiving notifications and recordings yesterday

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