Cameras & doorbells

[austincash52]

I deleted my Roku wire-free doorbell off the smart home app and now I can’t add it back to the app. The doorbell is still connected to the chime through Bluetooth but I cant add it on to my app. I’ve tried to reset it multiple times but nothing is working! I need this resolved asap as I need my cameras!! Please help!!!!

[renojim]

Once you delete it from the app, I believe your have to factory reset it to add it again.  You say reset, but I don't know if you mean "factory reset".

How to factory reset your Roku Smart Home device | Official Roku Support

[austincash52]

I’ve tried but there is no way for me to factory reset it. There isn’t a reset button on the doorbell and I’ve googled ways to factory reset it but I can’t find how to do it! It’s the wire-free video doorbell & chime SE. 

[renojim]

@austincash52, I don't have one, but my understanding is that the reset button is on the back.  You have to press hard in and up to remove it from its mount so you can access the back.

[mammamichy623]

There is no factory reset button on the back of the Wire-Free Doorbell SE!!!

[RokuArjiemar · Accepted solution]

Hello! @mammamichy623,

A warm welcome from the Roku Community!

Thank you for reaching out to us on how to reset your Wireless Doorbell. We're pleased to assist.

1. Press and hold the button on the side of Roku Chime Pro for 3-5 seconds until it says "Reset successfully."
2. The Wi-Fi signal LED will start flashing red > solid yellow > flashing yellow.

For more detailed instructions on resetting your Roku Smart Home device, please visit our support page at the following link: How to factory reset your Roku Smart Home device

Thanks,
Arjiemar