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Having trouble setting up Roku Express 4K+

Just bought this to use on my tv but when I went to set it up, the wire connecting from tv to box is fine but the one from box to adaptor does not fit in the adaptor.  Help please

 

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Having trouble setting up Roku Express 4K+

Welcome, @ShanfromCan.

We're glad you reach out!

Could you share some photos of the adaptor that you're referring to so we can take a closer look? 

While you’re at it, you can check out this video to make sure you're setting things up the right way.

Need more help? Let us know so we can dive right in!

Roku Community Team

Emmanuel-D.
Roku Community Moderator
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