MaryChocolate
Newbie
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Saturday
Roku Ultra 4802 set up stalled after updating software restart
While it was updating and restarting I used the charging cable for the remote. Then neither tv or Roku remote has any effect. Powered off the tv. The display shows wireless: but neither remote will let me arrow right to Set up new wireless connection. Don't know why I was able to enter my wireless into successfully the first try. Is there something about the new updated software that doesn't like my old dumb Sony tv?
1 REPLY 1


Community Moderator
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Saturday
Re: Roku Ultra 4802 set up stalled after updating software restart
Hey, @MaryChocolate.
Thanks for reaching out!
Have you tried a factory reset on the Roku Ultra to restart the setup process? This link can help you with that.
Still, having trouble? Let us know so we can delve deeper!
Roku Community Team
Emmanuel-D.
Roku Community Moderator
Roku Community Moderator