Cameras & doorbells

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EricT73
Reel Rookie

Floodlight camera light issues

Bought second wired  floodlight camera. First one works great. Second one doesn’t have an icon in app to turn light on and off and no accessory button shows in app to adjust brightness/etc. Have already restarted. Powered off and back on and re-added the camera to app. Also with camera active, lights continuously cycle on and off. Any ideas? 

2 REPLIES 2
RokuEuniceL
Retired Moderator

Re: Floodlight camera light issues

Hi @EricT73,

Greetings from the Roku Community!

We're glad to assist you with your problem. Please try to update the Roku Smart Home app to ensure it is up-to-date. If the issue persists, please try uninstalling the Roku Smart Home app and reinstalling it again to see if it fixes the issue.

Let us know how it goes, and we'll be glad to further assist you.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator
0 Kudos
RokuMaryEF
Community Moderator
Community Moderator

Re: Floodlight camera light issues

Hi Community Users,

We are locking this thread because the information may need to be updated.

If you are still experiencing issues related to the original topic, here are a few steps you can take:

1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.

2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one!

We are here to help.

Thank you,  

The Roku Community Team

Mary E.
Roku Community Moderator
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