Help

Cameras & doorbells

Discover how to use Roku cameras and doorbells in your home. Join the community discussion for installation tips, troubleshooting, resources, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
lancewiczb
Newbie
‎04-02-2024 08:19 AM

Can I get videos older than two weeks old

Jump to solution

Can I get videos older than two weeks old and if so how?

0 Kudos
Reply
1 Solution

Accepted Solutions
renojim
Community Streaming Expert
‎04-02-2024 09:48 AM

Re: Can I get videos older than two weeks old

Jump to solution

If you didn't have it set up to simultaneously save videos to a microSD card, then "an event recording is stored in the cloud for 14 days".

How to set up and view recordings on your Roku Smart Home camera or video doorbell | Official Roku S...

You can also save videos on your phone before the 14 days has expired, but afterward they are gone.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

Reply
1 REPLY 1
renojim
Community Streaming Expert
‎04-02-2024 09:48 AM

Re: Can I get videos older than two weeks old

Jump to solution

If you didn't have it set up to simultaneously save videos to a microSD card, then "an event recording is stored in the cloud for 14 days".

How to set up and view recordings on your Roku Smart Home camera or video doorbell | Official Roku S...

You can also save videos on your phone before the 14 days has expired, but afterward they are gone.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Reply