We purchased a Roku wired doorbell camera and are trying to connect. It says we need a 2.4gmhz for the connection, but we have 5gmhz and won't scan qr code and connect. What do we need to do?
Are you sure your router doesn't support 2.4GHz? Some ISPs disable it because they know better than you what you need. 🙄
most 5ghz routers allow to you login to the admin and make a 2.4ghz channel to run at the same time.
Usually you can login to http://10.0.0.1/ and activate you 2.4GHz band. I had to do that for a roku install I did for a neighbor.