Account, payments & subscriptions

[LperezL]

why am I being charged for channels that I dont even want???, like shudder, discovery+, amc+, screenplex, curiosity, etc, I have to cancel the subscription every since time after I already being charged, how many times do I have to cancel??????????????????

[HDMIGuy · Accepted solution]

@LperezL Login to your account on a computer or phone and check require a PIN to make purchases.  If you use screensavers some have adds that make it far too easy to subscribe to channels.    

[RokuKariza-D · Accepted solution]

Hi @LperezL

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.

All the best,
Kariza