Account, payments & subscriptions

[Granbonnie]

I'm confused.... I subscribed to paramount plus and I was getting some good shows until just recently and now when I click on one of my favorites, it says I have to subscribe and pay.  How can I get a black and white list of what's available on my plan, and what's not???

[RokuReynan-L · Accepted solution]

Hi, @Granbonnie.

Welcome and thank you for posting here in the Roku Community!

We'd be delighted to assist you with the questions regarding your subscription.

In this matter, we suggest reaching out to the channel provider and inquiring further, as they are the ones who could provide further details regarding their channel functionality on the Roku platform. You can reach them through their direct Paramount Plus Support

If you need further clarification and assistance, please don't hesitate to let us know.

Regards,
Reynan

[HDMIGuy]

@Granbonnie When you get the message to subscribe and pay is the message from Paramount Plus?  It is possible the rights to the show have moved to another provider.  As suggested by @RokuReynan-L you will have to check with Paramount Plus to see what shows are available.