Hi! @rodney4,
Thanks for reaching out to the Roku Community!
Our billing team would be happy to assist you directly. You can reach them by phone or live chat at http://support.roku.com/contactus and choose the option for "Accounts, Payments, and Subscriptions.
Please feel free to let us know if you need any additional assistance!
Thanks,
Arjiemar
Arjiemar
Roku Community Moderator