Account, payments & subscriptions

[samodielabrador]

I've been all over my account and I can't find "all" of my charges

[RokuArjiemar]

Hello! @samodielabrador,
Thank you for reaching out to the Roku Community!
We understand the confusion on your end about the charges to your account. No worries. Our billing team would be happy to assist you directly. You can reach them by phone or live chat here.

They will be able to guide you through the necessary steps and provide you with the assistance you need.

Please don't hesitate to contact them for help with your payment and account-related concerns. They will be in a better position to address your specific situation.

Thanks,

Arjiemar

[ccs38]

Ok, $18.98 has been charged to my Debit card, what is this charge?

[ccs38]

$18.98?

[ccs38]

Thanks for the help! Now I understand.

[LHipp27]

I was charged 105.99 and when asked for this money back, I got my Roku is exhausted.