Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

apple music and roku ultra with new samsung tv

I downloaded and installed apple music on my Roku Ultra.. No problem there. However, I can not sign in with credentials that I know are valid. Roku tech said they are aware of the problem but no immediate solution is known. Why have the apple music program available for download if one can not sign into the program. Anyone else have this problem.? I've tried restarting, reinstalling programs etc.All to no avail..

0 Kudos