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Katesmith
Newbie

Your company is committing fraud

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I have a 139.99 charge in my account that I DID NOT AUTHORIZE. Reverse it immediately or I will report it as fraud to my bank

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RokuJechealR
Community Moderator
Community Moderator

Re: Your company is committing fraud

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Hi @Katesmith,

Welcome to the Roku Community!

We certainly understand your concern about the unrecognized charge to your account. Regarding this, it may be more effective for you to get help from our billing team. Please get in touch with them directly through our Account-Billing Support page. Choose the "Account, payments & subscriptions" options, and they will be the best ones to help you.

Moreover, you can also check the charges on your account, and this link will help you: How to review your purchase history and charges to your Roku account.

Please let us know if there's anything else we can further assist you with besides this.

All the best,
Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Community Moderator
Community Moderator

Re: Your company is committing fraud

Jump to solution

Hi @Katesmith,

Welcome to the Roku Community!

We certainly understand your concern about the unrecognized charge to your account. Regarding this, it may be more effective for you to get help from our billing team. Please get in touch with them directly through our Account-Billing Support page. Choose the "Account, payments & subscriptions" options, and they will be the best ones to help you.

Moreover, you can also check the charges on your account, and this link will help you: How to review your purchase history and charges to your Roku account.

Please let us know if there's anything else we can further assist you with besides this.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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