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Smg4400
Newbie
‎09-21-2022 12:57 PM

Wrongfully charged for a all ready cancelled subscription

How do I get my money back the two subscriptions were cancelled in June and all of a sudden it charged me for them today and I have not been charged for them since June because thay were cancelled. Then what do I do 

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2 REPLIES 2
majak
Newbie
‎09-21-2022 01:03 PM

Re: Wrongfully charged for a all ready cancelled subscription

challenge the charges with your bank and stop payment

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RokuLianna
Retired Moderator
‎09-21-2022 01:18 PM

Re: Wrongfully charged for a all ready cancelled subscription

Hi @Smg4400

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

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