Hello @rainjazz9285
Thanks for posting here in the Community.
If you need help changing your subscription from monthly to annual, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.
We appreciate your understanding.
All the best,
Kariza
Kariza D.
Roku Forum Moderator