Account, payments & subscriptions

[sandy_judd]

I'm in same exact situation.  been on live chat with hulu for over half an hour.  needs roku subscription id

[RokuEuniceL]

Hi @sandy_judd,

Greetings from the Roku Community!

We understand that you are having problems accessing Hulu through Roku. To be better assisted with your subscription information, you can contact our Accounts and Billing team since they are the specialized department to best cater to your inquiry. To contact them, kindly refer to this link here. Select the Accounts and Billing option to be directed to their contact information.
Best regards,
Eunice

[VandeWetering]

I'm having the same issue.  Why would it randomly quit working when I'm def paying for it!?

[HDMIGuy]

@VandeWetering Login to your Roku account on a computer or phone.  Check your subscriptions.  If you are paying for Hulu through your Roku account it will be listed.