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Majordad10
Newbie

Why Credit Card is required in my Roku account

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I don't want my CC on my Roku account.....

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RokuArjiemar
Community Moderator
Community Moderator

Re: Why Credit Card is required in my Roku account

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Hello! @Majordad10,

Thanks for your question,

We appreciate your inquiry about the necessity of a payment method for creating a Roku account and how to remove it. We are happy to assist you with this.

When you create a Roku account, you will be prompted to link payment information to Roku Pay. This will let you purchase hardware and entertainment directly through your streaming device or account. Your Roku account stores your preferences and settings, which Roku streaming devices you own, and which channels you have installed.

You will never be charged to create a Roku account. We recommend making a PIN to guard against any unwanted charges. If you don't recognize a charge on your Roku account, learn what to do with an unknown charge.

You can update your payment information or remove it at any time. Updating your payment method will not incur charges to your account unless you have taken additional steps, such as signing up for a subscription. Additionally, you must cancel your subscriptions before removing your payment method.

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator

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RokuArjiemar
Community Moderator
Community Moderator

Re: Why Credit Card is required in my Roku account

Jump to solution

Hello! @Majordad10,

Thanks for your question,

We appreciate your inquiry about the necessity of a payment method for creating a Roku account and how to remove it. We are happy to assist you with this.

When you create a Roku account, you will be prompted to link payment information to Roku Pay. This will let you purchase hardware and entertainment directly through your streaming device or account. Your Roku account stores your preferences and settings, which Roku streaming devices you own, and which channels you have installed.

You will never be charged to create a Roku account. We recommend making a PIN to guard against any unwanted charges. If you don't recognize a charge on your Roku account, learn what to do with an unknown charge.

You can update your payment information or remove it at any time. Updating your payment method will not incur charges to your account unless you have taken additional steps, such as signing up for a subscription. Additionally, you must cancel your subscriptions before removing your payment method.

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator
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