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Kaylarae322
Reel Rookie

What is the Roku SecureServer Charge of $4.26 in my bank account?

I cannot seem to figure out why I am being charged $4.26 monthly for a Roku SecureServer. I have no subscriptions and I have no history of purchasing anything. Any idea? 

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3 REPLIES 3
HDMIGuy
Roku Guru

Re: What is the Roku SecureServer Charge of $4.26 in my bank account?

@Kaylarae322 There is no charge for Roku.  I would login to your Roku account on a computer or phone.  Check your subscriptions?  There should be nothing that is a suprise to you.  While logged in I would change your password and setup  pin to make purchases.  Can you identify where the charge is coming from with your bank or credit card.  This does not sound like a legitimate charge.

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Kaylarae322
Reel Rookie

Re: What is the Roku SecureServer Charge of $4.26 in my bank account?

I did login, and I have absolutely no subscriptions or history of purchases on my account. I am at a loss. And on my bank account it just says Roku SecureServer. Very odd.

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renojim
Community Streaming Expert

Re: What is the Roku SecureServer Charge of $4.26 in my bank account?

@Kaylarae322, I would dispute the charge immediately as it looks very suspicious.

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