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Heidicat1
Newbie
‎12-21-2023 05:16 AM

Unauthorize charge - i have unauthorized charge i need a refund

I've had  6 unauthorized charges in last 6 days for different amounts. I have tried billing, subscriptions and support help and haven't got anywhere. I want to talk to someone this is redicoulas. I'm glad that I moved my money into my savings account or I be out about $50 for what ever I'm being charged for that I don't have. I want to talk to a real person!!!. 

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RokuTakashi
Community Moderator
Community Moderator
‎12-21-2023 10:12 AM

Re: Unauthorize charge - i have unauthorized charge i need a refund

Hi, @Heidicat1

Thanks for posting, and welcome to the Roku Community.

We appreciate you for sharing this information with us, and we'd be more than glad to assist. Kindly reach out to our Accounts and Billing team to be assisted further with your concern. Kindly choose the Accounts and Billing option to be redirected to their contact information.

We hope this will be sorted out soon.

All the best,
Kash

Takashi O.
Roku Community Moderator
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