Hello! @dennisseliy3173,
We are delighted to have you with us in the Roku Community!
Thank you for reaching out to us. We're pleased to assist.
If you believe your Roku product is malfunctioning or wish to return your order for a refund, you must first request a Return Material Authorization (RMA) number. Before you submit a refund or replacement request, it is important to understand the details of the process as described in this article. Step-by-step instructions for returns and warranty replacements
Thanks,
Arjiemar
Arjiemar
Roku Community Moderator