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istjer
Newbie

Signup emails associated with other apps

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Hello I'm new to Roku,  everytime I log back into Roku I have to change my email because it's associated with another application, today was my fourth email and nothing should be associated with this email. The problem is the first email I used  it's easy for me to access by the time I reached the third email it gets difficult to access something I seldom use now I'm on the forth email that I never use and they will send me six numbers so they are sure it's my email. The first email I used is associated with hundreds possibly more applications like Hulu, Crackle, Amazon, why does Roku have to make things difficult forcing me to use another email, how many do they think I have?

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RokuRhea-V
Community Moderator
Community Moderator

Re: Signup emails associated with other apps

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Welcome @istjer 

I see what you mean! If you subscribe through Roku, you can use the same account email across all devices to track all your subscriptions. But, if you purchase directly from the stand-alone app, you must use a different email.

Visit here to manage your account.

Thanks,

Roku Community Team

Rhea V.
Roku Community Moderator

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RokuRhea-V
Community Moderator
Community Moderator

Re: Signup emails associated with other apps

Jump to solution

Welcome @istjer 

I see what you mean! If you subscribe through Roku, you can use the same account email across all devices to track all your subscriptions. But, if you purchase directly from the stand-alone app, you must use a different email.

Visit here to manage your account.

Thanks,

Roku Community Team

Rhea V.
Roku Community Moderator
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