Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
evagrubb65
Newbie

Roku charging $12.93 for $3.99 movie rentals

Jump to solution

Why does this keep happening??

0 Kudos
1 Solution

Accepted Solutions
RokuArjiemar
Community Moderator
Community Moderator

Re: Roku charging $12.93 for $3.99 movie rentals

Jump to solution

What's going on? @evagrubb65,

A hearty welcome from the Roku Community!

Thank you for reaching out to us about the charges on your account. Our team is here to assist you with any concerns you may have. Please don't hesitate to contact our billing department at your convenience. You can reach them here by phone or live chat and select the appropriate option for "Accounts, Payments, and Subscriptions." They will be happy to help you resolve any issues you may be experiencing.

Regards,

Arjiemar

Arjiemar
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuArjiemar
Community Moderator
Community Moderator

Re: Roku charging $12.93 for $3.99 movie rentals

Jump to solution

What's going on? @evagrubb65,

A hearty welcome from the Roku Community!

Thank you for reaching out to us about the charges on your account. Our team is here to assist you with any concerns you may have. Please don't hesitate to contact our billing department at your convenience. You can reach them here by phone or live chat and select the appropriate option for "Accounts, Payments, and Subscriptions." They will be happy to help you resolve any issues you may be experiencing.

Regards,

Arjiemar

Arjiemar
Roku Community Moderator
0 Kudos