Account, payments & subscriptions

[Wawalker1]

Set up Philo on 1/22. Thru Roku for billing (did not expect an issue) Cancelled on 1/27 during the trial. Billed anyway!

I did not expect Roku to charge me since I cancelled on 1/27 during the trial. How do I get a refund?

[RokuKariza-D · Accepted solution]

Hi @Wawalker1

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.

All the best,
Kariza