Account, payments & subscriptions

[kayshamiller]

I can’t purchase a new subscription for my cameras to be monitored. I’ve had this problem since the free trial ran out. Every time time I go to the website to purchase it and click subscribe now, it renters  the same webpage saying subscribe now. 

[RokuTakashi · Accepted solution]

Hi, @kayshamiller 

Sending you our welcome here in the Roku Community.

We appreciate you for sharing this information with us, and we're sorry to hear about the issue you've experienced. At this moment, we would recommend trying a different browser or a device to subscribe to the Roku Smart Home Subscription.

If the issue persists when trying to subscribe to the Roku Smart Home, please keep us posted and we'll continue to assist further.

Best wishes,
Kash