Account, payments & subscriptions

[edwardlutterman]

i want to cancel my premium subscription on roku account

[RokuEuniceL]

Hi @edwardlutterman,

Greetings from the Roku Community!

We understand you want to cancel your subscription. To be better assisted with canceling your subscription, you can contact our Accounts and Billing team since they are the specialized department to best cater to your inquiry. To contact them, kindly refer to this link here. Select the Accounts and Billing option to be directed to their contact information.
Best regards,
Eunice

[jvdowns]

No I don't want to cancel my Roku account. I have a charge from Roku WarnerMedia and don't know what it is. Please explain. Thank you

[jvdowns]

What is WarnerMedia and why am I being charged $9.99 a month?

[RokuJanadeeK]

Hi @jvdowns,

Thanks for your post.

As mentioned by @RokuEuniceL, you'll want to reach out to our Accounts and Billing team for issues concerning unrecognized charges. Choose the "Account, payments & subscriptions" category. There should be an option to talk to one of our live representatives.

We hope this helps.

Regards,
Janadee

[HDMIGuy]

@jvdowns Warner Media is likely a charge for Max.

[Monamiller44]

I just wanted to know where I can find the information that I paid for the roku every month 

[renojim]

@Monamiller44, you can find purchases and subscriptions you've made through Roku by logging into your account at https://my.roku.com using the email address that's displayed on your Roku device under Settings->System->About.