Account, payments & subscriptions

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paradoid
Channel Surfer

Re: Adding a payment method to activate my device

This is ridiculous and pretty shady. CC payments should be an option only, and not tied through another device BUT the Roku. So stays off other vulnerable devices.

No reason why you have to add payment info just to activate this device.

Bet they got a lot of returns huh?

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3 REPLIES 3
RokuMary-F
Community Moderator
Community Moderator

Re: roku without credit card info

Hi @paradoid,

Thanks for posting in the Roku Community!

We would recommend taking a look at our Support page for more information regarding

Why is a payment method required when creating a Roku account? | Official Roku Support 

If you need further assistance, feel free to contact Roku support https://support.roku.com/contactus 

We appreciate your patience for the time being!
 

Best regards,
Mary

Mary F.
Roku Community Moderator
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paradoid
Channel Surfer

Re: roku without credit card info

It was resolved thank you. I was able to activate it without a cc.

Jeremiah-Roku
Retired Moderator

Re: roku without credit card info

HI paradoid -

 

So glad everything has been resolved! Sending you a private message for follow up. 

Happy Streaming!
Jeremiah-Roku
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