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gabbet
Newbie
‎01-22-2023 04:51 PM

ROKU streaming device sent back, never heard back

Does anyone know a number to call and talk to a real person, I never heard back from them after sending a device back, sending numerous letters and sending messages to their support.

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1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator
‎01-23-2023 08:26 AM

Re: ROKU streaming device sent back, never heard back

Hi @gabbet,

Thanks for reaching out to the Roku community!

I can see that you’ve been in contact with our Support team regarding your RMA ticket. Please be noted that our Support team responded via email recently. Please check your email from our Support team, they will be assisting you from there.

If you need any additional help and we’ll follow up to continue assisting you.
 


Best regards,
Mary

Mary F.
Roku Community Moderator
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