Account, payments & subscriptions

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lrobinson
Newbie

Phone Number for customer service?

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Can I PLEASE CALL SOMEONE??????

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2 Solutions

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RokuReynan-L
Community Moderator
Community Moderator

Re: Phone Number for customer service???

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Hi, @lrobinson.

Welcome and thank you for posting here in the Roku Community!

We'd be happy to help you reach our live representative.

You may visit our Roku Support page and select a category. You'll have an option to call or chat with us.

If you need further clarification and assistance, please don't hesitate to let us know.

Regards,
Reynan

Reynan L.
Roku Community Moderator

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RokuReynan-L
Community Moderator
Community Moderator

Re: Phone Number for customer service???

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Hi, @Wildcatbasket11.

Welcome to the Roku Community!

We'd be happy to assist you in updating your password.

Here are the steps to change your password:

  1. Go to my.roku.com/password/reset, enter your email, and select Submit
  2. Roku will send a password reset email (valid for one hour) with a link (if it doesn't open automatically, copy and paste the link into your browser)
  3. Enter a new password on the Create Password page
  4. Select Submit
  5. Once complete, return to my.roku.com and sign in with your new password

Furthermore, you may visit this support article on how to access your Roku account if you forgot your email address or password

Hope this helps!

Regards,
Reynan

Reynan L.
Roku Community Moderator

View solution in original post

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RokuReynan-L
Community Moderator
Community Moderator

Re: Phone Number for customer service???

Jump to solution

Hi, @lrobinson.

Welcome and thank you for posting here in the Roku Community!

We'd be happy to help you reach our live representative.

You may visit our Roku Support page and select a category. You'll have an option to call or chat with us.

If you need further clarification and assistance, please don't hesitate to let us know.

Regards,
Reynan

Reynan L.
Roku Community Moderator
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kmcwilli
Newbie

Re: Phone Number for customer service???

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do you have a number for a customer to call?

 

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HDMIGuy
Roku Guru

Re: Phone Number for customer service???

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@kmcwilli On a computer login to your Roku account.  Click the support tab.  Choose Accounts, Payments & Subscriptions.  Scroll to the very bottom right of the page and click on check support options.

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bigdan48
Newbie

Re: Phone Number for customer service?

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phone number for customer service

 

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Re: Phone Number for customer service???

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You didn't give us the phone number; that's all I need.

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Re: Phone Number for customer service???

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Trying to reach Tech Support. Haven't been able to set up my TV. Can't find the Tech Support phone number anywhere. Is this a state secret?

Would you prefer to have the TV back?

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Re: Phone Number for customer service?

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Please I want know if account associated with my email how much and how I do to pay!

 

 

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656333
Newbie

Re: Phone Number for customer service???

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My name is Audrey, in august of this year on the 16th of august I was charged 89.45 for the month. My statement said ; Roku for grandly, why was I charged 89.45?

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HDMIGuy
Roku Guru

Re: Phone Number for customer service?

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@richardbncardos There is no charge for a Roku account but you can purchase subscriptions through Roku.  Use the email address you used to post here to login to your Roku account on a computer or phone and check your subscriptions there.

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