Account, payments & subscriptions

[Magyver001]

So I pay for mgm and britbox through roku... can you sign into the mgm and britbox apps directly? I tried but keeps saying password or email is wrong.. 

[renojim]

If they have a "Forgot password" option try using your Roku account email address and that option to see if they send you a link to set your password.  Subscriptions through third parties like Roku often come with limitations, so most people here would advise to always subscribe to a service directly with the provider.

[tazimom]

I updated/ changed password on hulu but it keeps saying I have to reset …????

[RokuERey · Accepted solution]

Hi @tazimom,

Thanks for reaching out, and welcome to the Roku Community!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments, & subscriptions," and they are the best ones to help you out with that matter.
We hope it helps!

Thanks,
Rey