I've been trying to stop this payment that Roku has been making on my credit card for two years and every time I find a customer service number to call, I'm placed on hold for time longer than I can afford or I am hung up on. I have disputed with my credit card company multiple times, but they will discontinued helping me because apparently after a few disputes, I have to work it out with the company.
I don't have a Roku. I don't have a Roku account, so there's nothing for me to log in and check. I would like my money back, as I have never used this service once, nor did I authorize this payment.