Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
81StarJedi
Newbie

Subscription won't open on new Roku

Can anyone tell me how to open an active subscription to peacock on a new device ?

0 Kudos
1 REPLY 1
renojim
Community Streaming Expert

Re: Subscription won't open on new Roku

Are you subscribed directly with Peacock or through Roku?  If through Roku, is the new device linked to the same Roku account as the previous device?  Check the email addresses displayed under Settings->System->About on each device.

If you're subscribed directly with Peacock then you have to use the stand-alone channel/app and sign in using your Peacock credentials.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos