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Ehopestill
Newbie

Paramount Plus promotion not working

I just signed up for a Paramount + with showtime promotion of $3.99/month for 3 months. But I just got an email telling me that I’m going to be charged the full $11.99 on December 4th. Is this an error in the email or am I actually going to get charged that. Because I’ll cancel if that’s the case. 

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RokuERey
Community Moderator
Community Moderator

Re: Paramount Plus promotion not working

Hi @Ehopestill,

Thanks for joining us here in the Roku Community!

For better assistance of this. We would recommend getting in contact with our experts from the Account and Billing team. 

Please visit our Account-Billing Support page and select "Account, payments & subscriptions" to directly contact the best team for assistance.
Best regards,

Rey

ERey.
Roku Community Moderator
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